A proven reservation and table management app
Designed to automate and optimize your booking operations and customer relations
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Search, book, and move reservations instantly — even when your database holds hundreds of thousands of entries from years of operation.Search, book, and move reservations instantly — even when your database holds hundreds of thousands of entries from years of operation.
Every incoming call is logged with number, time, and linked guest record — so staff know who's calling before they pick up and nothing slips.Every incoming call is logged with number, time, and linked guest record — so staff know who's calling before they pick up and nothing slips.
The full guest-notification engine — confirmations, reminders, modifications, cancellations — over email and SMS, timed and templated to match how your restaurant operates.The full guest-notification engine — confirmations, reminders, modifications, cancellations — over email and SMS, timed and templated to match how your restaurant operates.
Own your bookings. Guests reserve from your domain — not a marketplace — so you keep the guest data and skip per-cover commissions.Own your bookings. Guests reserve from your domain — not a marketplace — so you keep the guest data and skip per-cover commissions.

Who we serve

Restaurants

Restaurants

Night Clubs

Night Clubs

Bars

Bars

Chains

Chains

Pubs

Pubs

Beach Management

Beach Management

Trusted By

High-speed and smart processing of all reservations

Open the admin from any browser or the native mobile app. No installation, no local server, no "the computer at the restaurant is broken" excuses.

Open the admin from any browser or the native mobile app. No installation, no local server, no "the computer at the restaurant is broken" excuses.

Every change — new booking, seated guest, cancelled reservation — shows up instantly on every device. No refresh, no stale data, no double-bookings.

Every change — new booking, seated guest, cancelled reservation — shows up instantly on every device. No refresh, no stale data, no double-bookings.

Give each staff member only what they need — Hostess sees today's floor, Manager sees reports, Admin configures the system. Fewer mistakes, cleaner audits.

Give each staff member only what they need — Hostess sees today's floor, Manager sees reports, Admin configures the system. Fewer mistakes, cleaner audits.

Run every venue from one login. Switch between locations, compare performance, and manage staff across your whole group without juggling accounts.

Run every venue from one login. Switch between locations, compare performance, and manage staff across your whole group without juggling accounts.

The reservation form shows up in the guest's language — 9 supported out of the box. Reach tourists and expats without building a separate site per market.

Take online reservations

Manage all online reservations simultaneously in one place. Get more direct reservations and increase your visibility, customers, and profit.

We are an official partner of "Reserve with Google“. You can take reservations from Google Search, Google Maps

We are an official partner of "Reserve with Google“. You can take reservations from Google Search, Google Maps

Own your bookings. Guests reserve from your domain — not a marketplace — so you keep the guest data and skip per-cover commissions.

Own your bookings. Guests reserve from your domain — not a marketplace — so you keep the guest data and skip per-cover commissions.

Turn your Facebook page and Instagram profile into booking channels. A tap on your profile takes guests straight into your reservation form.

Turn your Facebook page and Instagram profile into booking channels. A tap on your profile takes guests straight into your reservation form.

Real-time availability engine that stops overbooking across every channel — website, Google, Instagram, Facebook — before a guest can pick a full slot.

Real-time availability engine that stops overbooking across every channel — website, Google, Instagram, Facebook — before a guest can pick a full slot.

You get a complete authority over your tables availability on the network

You get a complete authority over your tables availability on the network

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Table management
Build your own floor plan — drag tables, shape rooms, resize, rename, recolor. No technician calls, no waiting for support. You edit, it saves.

Build your own floor plan — drag tables, shape rooms, resize, rename, recolor. No technician calls, no waiting for support. You edit, it saves.

Track every booking through its lifecycle — confirmed, seated, finished, no-show, cancelled. Staff see status at a glance, reports measure what matters.

Track every booking through its lifecycle — confirmed, seated, finished, no-show, cancelled. Staff see status at a glance, reports measure what matters.

See every time slot across the day on one timeline. Drag a reservation to a new time or a different table — changes save instantly, no phone call needed.

See every time slot across the day on one timeline. Drag a reservation to a new time or a different table — changes save instantly, no phone call needed.

Three views of the same book — list for search, floor plan for the room, scheduler for the timeline. Switch any time, data stays in sync.

Three views of the same book — list for search, floor plan for the room, scheduler for the timeline. Switch any time, data stays in sync.

The always-on map of your restaurant. See every table, every booking, every status in one view — the same way you'd look across the room in person.

The always-on map of your restaurant. See every table, every booking, every status in one view — the same way you'd look across the room in person.

Table management

Hosting and seating reservations combined with easy communication with guests

Reduce no-shows and avoid overbooking and double booking.

Find any reservation in seconds — by name, phone, date, status, or table. Sort and browse past and future bookings without scrolling forever.

Print today's full reservation list in one click — names, times, party size, notes. For the kitchen, the host stand, or the manager's clipboard.

Print today's full reservation list in one click — names, times, party size, notes. For the kitchen, the host stand, or the manager's clipboard.

Every reservation carries a status — confirmed, arrived, seated, paid, left. Color-coded on the floor plan so staff read the room in one glance.

Every reservation carries a status — confirmed, arrived, seated, paid, left. Color-coded on the floor plan so staff read the room in one glance.

Tell guests when they're running late, warn them before the reservation expires, and give the hostess a way to clear the table without a phone call.

Tell guests when they're running late, warn them before the reservation expires, and give the hostess a way to clear the table without a phone call.

The full guest-notification engine — confirmations, reminders, modifications, cancellations — over email and SMS, timed and templated to match how your restaurant operates.

The full guest-notification engine — confirmations, reminders, modifications, cancellations — over email and SMS, timed and templated to match how your restaurant operates.

Staff get pinged when new bookings land, when a reservation changes, or when a VIP is arriving — so nothing slips past the hostess.

Staff get pinged when new bookings land, when a reservation changes, or when a VIP is arriving — so nothing slips past the hostess.

Customer Engagement & CRM

Reservation.Tools enables you to optimize your guest experience by gaining a better understanding of your customers' requirements and offering them an exceptional service.
Build a highly-efficient customer database:
Record each guest's allergies, favorite tables, dietary notes and birthdays — so the team delivers a personal touch every time they sit down.

Record each guest's allergies, favorite tables, dietary notes and birthdays — so the team delivers a personal touch every time they sit down.

Staff rate guests 1 to 5 stars after each visit — an internal reputation score that flags reliable bookers and repeat no-shows at a glance.

Staff rate guests 1 to 5 stars after each visit — an internal reputation score that flags reliable bookers and repeat no-shows at a glance.

Leave internal notes on any reservation — 'VIP, allergic to nuts', 'birthday, bring cake', 'no-show last time'. Everyone on the team sees them instantly.

Type a phone number and the reservation form fills itself — name, email, notes, tags, preferences — all pulled from the returning guest's profile.

Type a phone number and the reservation form fills itself — name, email, notes, tags, preferences — all pulled from the returning guest's profile.

For chains: one guest database across every venue. A VIP booking Venue A arrives at Venue B with their preferences, history and rating already on-screen.

For chains: one guest database across every venue. A VIP booking Venue A arrives at Venue B with their preferences, history and rating already on-screen.

Online and offline payments with Card, Bank and Cash for deposits
Organise your payments for deposits by using different payment methods
Send a payment link to the guest, they pay by card online, and the reservation is auto-marked paid in the app — no manual reconciliation.

Send a payment link to the guest, they pay by card online, and the reservation is auto-marked paid in the app — no manual reconciliation.

Send bank details to the guest, they transfer the deposit, you reconcile and mark the reservation paid — all tracked against the booking.

Send bank details to the guest, they transfer the deposit, you reconcile and mark the reservation paid — all tracked against the booking.

Record cash deposits taken in person against the reservation — walk-ins, pre-visit drop-offs, and guests who prefer cash all live in the same ledger.

Record cash deposits taken in person against the reservation — walk-ins, pre-visit drop-offs, and guests who prefer cash all live in the same ledger.

Automatic notification to customers with a payment link when a due payment is added

Automatic notification to customers with a payment link when a due payment is added

Online and offline payments with Card, Bank and Cash for deposits

Take Orders Online with Ordering.Tools

Extend your restaurant with a powerful digital ordering platform — from the makers of Reservation.Tools.

  • QR Code Digital Menus
  • Online Ordering & Delivery
  • Kitchen Display System
  • Loyalty Program & Promotions
Learn More
Ordering.Tools - QR Code Digital Menu
Statistics & Reports
Statistics on the number of reservations for daily, weekly, monthly, and customized periods

Statistics on the number of reservations for daily, weekly, monthly, and customized periods

See when your venue is actually busy, how far in advance guests book, and how often they don't show. Fact-based staffing, pricing, and opening hours.

See when your venue is actually busy, how far in advance guests book, and how often they don't show. Fact-based staffing, pricing, and opening hours.

Break down every booking by status — seated, no-show, canceled, walk-in, waiting. Know the shape of last night, last week, or last quarter at a glance.

Break down every booking by status — seated, no-show, canceled, walk-in, waiting. Know the shape of last night, last week, or last quarter at a glance.

See which channels actually bring bookings — your website form, Google, Facebook, phone, walk-in. Spend marketing money where it works, not where it feels right.

See which channels actually bring bookings — your website form, Google, Facebook, phone, walk-in. Spend marketing money where it works, not where it feels right.

A ranked view of your most valuable guests — sorted by visits, party size, or rating — so the team knows who gets the red-carpet treatment.

A ranked view of your most valuable guests — sorted by visits, party size, or rating — so the team knows who gets the red-carpet treatment.

Put all your venues side by side — covers, no-shows, channels, revenue — on one dashboard. Spot which location leads, which lags, and why.

Put all your venues side by side — covers, no-shows, channels, revenue — on one dashboard. Spot which location leads, which lags, and why.

Our native apps will help you achieve your goals any time anywhere

Use the web app for any device, while the native apps are available for IOS and Android

devices

Take your reservation management to the next level