Booking Terms & Conditions per Language
The guest's language, the guest's agreement — legally clean.
Showing a Bulgarian tourist your cancellation policy in English isn't just bad service — in some jurisdictions it's not a binding agreement. Consumer protection law in the EU increasingly expects T&Cs to be presented in the consumer's language. For a venue serving guests in multiple languages, that means maintaining a set of terms per locale.
Booking Terms per Language lets you store a T&C block for each language the form supports — English, Bulgarian, Greek, and more. When the guest opens the booking form in their language, the T&C they see (and the one they agree to by submitting) is in that language. The acceptance is logged with the exact language version the guest saw.
The terms cover whatever you need: cancellation policy, no-show fees, deposit handling, data processing. Edit in one place, the form picks it up everywhere. For multi-venue groups, each venue can have its own set — a fine-dining venue's policy is different from a casual one.
Key benefits
Terms in the guest's language
English, Bulgarian, Greek, and more — the T&Cs shown match the form's language.
Version logged on acceptance
The exact language text the guest saw is stored with the booking — defensible later.
Covers what you need
Cancellation, deposits, no-shows, data processing — one terms block per language.
Edit once
Update the T&C text in settings; the form picks up the new version for all future bookings.
Per-venue for groups
Multi-venue portfolios maintain separate T&Cs per location — policies can differ.
How it works
- 01
Write T&Cs per language
Add a terms block for each locale you serve.
- 02
Guest opens the form
Form picks the terms for the guest's language.
- 03
Terms shown pre-submit
Guest reads and accepts before the booking can complete.
- 04
Acceptance logged
Booking record stores: language, version, timestamp — auditable.
- 05
Changes versioned
Editing the T&Cs creates a new version; old acceptances stay tied to the old text.
Keep your policies legally clean
T&Cs per language, acceptance versioned, defensible any day of the week.
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