CRM and Guest profiles

Customer Rating

The customer rating option allows you to rate your clients using a five-star rating system, which is stored in the database along with other client’s information such as reservation history and preferences. The rating can be accessed by navigating to the Clients section in the Administration module, providing valuable information for staff members when creating new reservations for the same client. The rating appears automatically next to the client's name in the reservation form, making it easy to reference when needed.