Email-Based Reservation Import from Marketplaces

Not every booking channel has an API. TheFork, Tripadvisor, Booking.com, OpenTable in some regions, countless local aggregators — many of them will send a templated confirmation email to the restaurant when a booking is made, and that's it. The operator either rekeys each one by hand, or loses visibility of bookings until the guest shows up.

Email-Based Reservation Import solves this without asking the marketplace for permission. Point Reservation.Tools at an inbox that receives these confirmation emails — Gmail, Google Workspace, or any IMAP — and the system parses each templated email into a structured reservation. Guest name, date, time, party size, notes, source — all extracted and written to the book automatically.

The parser is template-based per source. We ship support for the major marketplaces out of the box; for a local aggregator you want supported, share a few sample confirmation emails with us and we'll add a parser. Duplicates (same guest + slot already on the book from another channel) are merged rather than doubled up.

The result: one book, every channel, no rekeying. A third-party marketplace that doesn't talk to APIs talks to your book via the email it was already sending.