Guest CRM

Google Contacts Import

Your phonebook is already your customer database. Import it.

If your reservations happen over the phone, half your regular guests already live in your Google Contacts. Reservation.Tools connects to your Google account and imports those contacts into a dedicated group, matched to existing guest profiles where possible and created as new profiles where not.

Next time a regular calls, their name, number, and notes are already on screen — no asking for the spelling, no duplicate profile, no awkward pause. New contacts added in Google later keep syncing through the same linked group.

This is the fastest way to seed a usable CRM on day one instead of building it booking by booking over three months.

Key benefits

1

Start with a full CRM, not an empty one

Import hundreds of contacts in minutes instead of building the database one booking at a time.

2

Regulars recognised on the first call

When a known contact rings, their name and history show up automatically — no hunting, no asking for a spelling.

3

No duplicate guest profiles

The importer matches by phone number first — existing profiles get enriched, not duplicated.

4

Syncs ongoing, not just once

New contacts you add in Google land in your CRM through the same linked group.

How it works

  1. 01

    Connect your Google account

    One-click OAuth from the contacts screen — we only read contacts, nothing else.

  2. 02

    Pick the contact group to sync

    Dedicate a Google Contacts label to your guests, or sync everything and clean up inside Reservation.Tools.

  3. 03

    Run the import

    Contacts are matched to existing guests by phone, or created as new profiles.

  4. 04

    Keep it in sync

    Updates and new contacts flow through automatically — no manual re-import needed.

Turn your phonebook into a working CRM

Connect Google once, start recognising your regulars today.

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