Booking Channels

Google Maps and Google Search Integration

# The integration with Google allows: βœ” receiving online reservations directly from Google Maps βœ” receiving reservations from Google Search βœ” synchronizing working hours and available booking slots For the integration to work correctly, it is necessary to first enter the venue’s contact details accurately. ![contacts.png](https://static.reservation.tools/website-api/contacts_8d961811d5.png) ## Entering the venue contact details Access path: πŸ‘‰ Menu β†’ Venues β†’ General There you will find the Contacts section. The following fields must be filled in: Required fields βœ” Review URL (link to the Google Business profile) βœ” Phone number βœ” Email βœ” Coordinates βœ” Address ## Where to get the coordinates from The coordinates are copied directly from Google Maps: 1️⃣ Open the venue in Google Maps 2️⃣ The coordinates are visible in the browser address bar 3️⃣ Copy the numeric values Example format: 51.50765, -0.12801 They are entered into the Coordinates field. ## Why it is important that the data is filled in correctly Accurate data ensures: βœ” correct linking of the venue with the Google profile βœ” correct address and location display βœ” avoiding duplicated venue records βœ” accurate directions for customers βœ” preventing reservation assignment errors **Very important rule** The venue name in Reservation.Tools must be exactly the same as the name in Google. This includes: - capital and lowercase letters - spacing - symbols - dashes / hyphens Because Google matches the profile based on: βœ” name βœ” coordinates βœ” address If one of these does not match, the integration may fail. ## Activating the integration After the contact details have been entered: 1️⃣ Open the Integrations menu 2️⃣ Select Reserve with Google 3️⃣ Click Activate After activation, the following options become available: - working hours settings - reservation synchronization - zone / area integration (if applicable) What happens after activation Customers can now make reservations: βœ” directly via Google Maps βœ” via Google Search and all reservations: βœ” enter the system automatically βœ” follow the working hours and rules βœ” are available for tracking and reporting **Recommendation** Before activating the integration: βœ” check the working hours settings βœ” configure exceptions if needed βœ” make sure the reservation form is working βœ” create a test reservation This ensures a smooth connection between: πŸ”— Reservation.Tools πŸ”— Google πŸ”— Your venue