Marketing Consent at Booking & Confirmation
Ask at the right moment. Collect consent that actually holds up.
Asking for marketing consent in the right moment is everything. A guest filling out the booking form is mid-commitment and happy to check a box if the offer is fair. A guest who just had a great meal is more likely to say yes than the same guest a week later. A guest booking via Google who's never seen your venue before needs the cleanest, most GDPR-correct flow.
Marketing Consent at Booking & Confirmation wires the same consent capture into all three moments:
On the booking form — a clear, GDPR-compliant checkbox (unchecked by default) with the exact legal text. Guests can opt in before confirming.
On Google Reserve — the same checkbox appears in the Reserve with Google flow so guests coming from Google get the same option.
After the visit — a link in the post-visit email lets satisfied guests opt in after a great experience, when goodwill is high.
Every opt-in is stored with channel, date, IP or staff id, and the exact text shown — GDPR-audit ready. Guests can unsubscribe via a token link in every marketing email, and the unsubscribe is honored across all channels automatically.
Key benefits
Ask at three moments
Booking, Google Reserve, post-visit link — guest opts in where it feels right for them.
GDPR-grade checkbox
Unchecked by default, exact legal text shown, record of what the guest saw.
Google Reserve flow included
Guests who never touched your site still get a clean consent capture.
Post-visit opt-in
A link after a great experience captures consent at peak goodwill.
Unsubscribe everywhere
Token-based unsubscribe in every email; honored across all channels immediately.
How it works
- 01
Guest books
Booking form or Google Reserve — consent checkbox appears with legal text.
- 02
Guest opts in
Record stored: channel, date, IP, exact text. Ready for GDPR audit.
- 03
Post-visit opportunity
After the visit, email includes a consent link for guests who didn't opt in at booking.
- 04
Marketing campaigns run
Segmented campaigns filter by consent type — only opted-in guests get them.
- 05
Unsubscribe honored
Guest clicks unsubscribe — future sends skip them. One action, all channels.
Collect consent that actually converts
The right checkbox at the right moment, with an audit trail behind it.
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