Guest CRM

Marketing Consent Tracking

Consent you can prove. A list that actually opens your emails.

If you email your guests, a regulator can ask you to prove they opted in. Reservation.Tools stores a timestamped marketing consent record for every customer per venue: when they subscribed, where the opt-in came from (booking form, call, import), and a unique unsubscribe token you can put in every email.

One guest — many venues? Each venue tracks its own consent, so your beach club's list stays separate from your city bistro's. When a guest unsubscribes from one, they stay subscribed to the other until they say otherwise.

Your marketing list is always the real opted-in guests, not whoever happened to eat at the restaurant once. Fewer spam complaints, higher open rates, no regulator headaches.

Key benefits

1

Proof, not guesswork, for every opt-in

Every consent is timestamped with its source — booking form, phone call, import — ready for any audit.

2

One-click unsubscribe in every email

A unique token per guest means they unsubscribe instantly and your list stays clean automatically.

3

Separate lists per venue

Your city bistro and your beach venue keep their own subscriber lists — one opt-out doesn't kill both.

4

No more emailing people who never asked

The marketing list only shows guests with an active consent — no bulk exports of random past customers.

How it works

  1. 01

    Guest opts in on the booking form

    A checkbox at the bottom of the reservation form records the consent the moment the guest confirms.

  2. 02

    Consent is stamped per venue

    Date, time, and source are saved against the guest's profile for that specific venue.

  3. 03

    Unsubscribe link goes in every email

    Include the token URL in your campaign template — one click marks the guest unsubscribed.

  4. 04

    Export your list, always up to date

    Pull the current subscriber list any time for your email platform — no stale records, no duplicates.

Email people who actually want your emails

Track consent properly and stop worrying about GDPR.

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