Menu Upsell & Pre-Order via Ordering.Tools
The reservation is also the cart.
A reservation isn't just the table — it can be the starting point for a higher-value visit. A guest booking for two on a Friday night is also a guest who might add a €120 tasting menu, a €60 wine pairing, or a €30 chef's amuse in advance. Most systems let them book the table and leave the upsell to the server on the night. Too late, too hit-or-miss.
Menu Upsell turns the booking form into a storefront. Venues define sellable items — tasting menus, set menus, wine packages, seasonal specials — with price, description, and images. The items appear as an optional step in the booking flow, and anything the guest selects is reserved with their table. If a deposit rule is configured, the upsell value feeds into the deposit calculation.
After the booking, the reservation profile offers a pre-order link powered by Ordering.Tools. The guest can open the full menu and pre-order specific dishes to arrive at their table — useful for large parties wanting to speed service, or for guests with a complicated order they'd rather place in advance.
The financials flow into the same reports. Upsell revenue is broken out so you can see what each channel, each slot, each item actually contributes.
Key benefits
Sell at booking
Tasting menus, packages, seasonal specials offered as an optional step. Decision made when intent is highest.
Pre-order dishes after booking
Reservation profile links to Ordering.Tools — guest picks specific dishes in advance.
Kitchen prepared
Pre-ordered items reach the kitchen before the guest arrives — faster service, less waste.
Upsell revenue tracked
Separate line in reports — see which items, slots, and channels drive add-on revenue.
Feeds deposit logic
Upsell value can feed the deposit calculation — protect higher-value bookings automatically.
How it works
- 01
Define sellable items
Tasting menus, wine packages, chef specials — price, description, image.
- 02
Items appear in booking
Optional step between date-time and contact info.
- 03
Guest selects
Items are reserved with the table. Deposit adjusted if rules apply.
- 04
Pre-order link after confirmation
Reservation profile surfaces the Ordering.Tools menu for dish-level pre-ordering.
- 05
Kitchen gets the list
Pre-orders flow to POS — prep starts early, service is faster.
Turn every booking into an upsell opportunity
Menus, packages, pre-orders — all from the reservation itself.
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