Notification Delivery Tracking

A reminder you send but the guest never receives is worse than no reminder at all — you counted on it, they didn't get it, the table stays empty. Reservation.Tools tracks every notification through its full lifecycle: sent, delivered, seen, undelivered, failed, rejected, expired.

Open any reservation to see whether the confirmation email actually reached the guest. Filter the notifications log to find today's failed SMS so the host can call those guests instead of assuming the reminder did the work.

Works across every channel — SMS, email, push, chat — so you always know whether your communication is getting through, and you stop guessing at no-show rates that a broken provider caused.