Auto-Expire Rules

Every busy night ends the same way: two or three tables are still marked "Confirmed" but the guests never showed. Someone has to walk the floor and close them manually. Reservation.Tools does it for you.

Set a single interval — in minutes after the reservation start time — and any booking that hasn't been seated by then flips to Expired automatically. The table becomes available for walk-ins, reports count it as a no-show, and the CRM updates the customer's history.

Why it matters

A 15-minute auto-expire means a missed 7pm booking frees the table at 7:15pm instead of sitting there empty until closing. That's one more cover per shift, every shift. Multiply across a busy week and the lost revenue adds up fast.

How it runs

The rule lives on the venue settings and runs in the background on a schedule. You set the interval once and forget it. If a guest does arrive late, staff can still seat them manually — auto-expire is a cleanup, not a lockout.