Share guest information among all your restaurants
One guest. Every venue. One memory.
If you run more than one venue, your guests don't know which database they live in. They book the steakhouse tonight, the bistro next week, the rooftop for a birthday next month. To them it's one brand. If each venue keeps a separate guest list, your chain acts like three strangers who happen to share a logo.
Chain-wide guest sharing unifies the CRM across all venues. A new guest who books at the Sofia flagship is visible at the Plovdiv venue the next day. Allergies, ratings, favorite tables, VIP tags — every team sees them regardless of which location takes the next booking.
This is what big operators like SevenRooms and OpenTable GuestCenter charge for. For chains, it's not a nice-to-have. It's the difference between "is this your first time with us?" and "welcome back — we saved your usual table."
Venues keep their own floor plans, staff, and schedules. What's shared is the guest — so loyalty doesn't get trapped in one address.
Key benefits
One guest, one record, every venue
A booking at venue A updates the same profile the host at venue B will see tomorrow.
VIP treatment wherever they go
Preferences and rating follow the guest — no venue in the chain treats them like a stranger.
Allergies travel with the guest
Dietary warnings carry across locations so the kitchen is never caught off-guard.
Loyalty across the brand, not per address
Visit counts add up across the whole chain — the real regular is visible.
Venues stay independent where it matters
Floor plans, staff and operations remain local. Only the guest data is shared.
How it works
- 01
Enable chain-wide sharing
Group venues under one chain in the admin so they read from a shared guest database.
- 02
Reservations update the shared record
Every booking, visit, note or rating from any venue attaches to the same guest profile.
- 03
Host sees full cross-venue history
Opening a reservation shows past visits to all venues, not only the current one.
- 04
Tags and preferences carry over
VIP, allergy, favorite table — every location uses the same flags.
- 05
Reports at chain or venue level
Roll up covers and regulars across the chain, or zoom into a single location.
Make your chain feel like one restaurant
Share guest data across every venue so VIPs feel recognized wherever they sit down.
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