Guest CRM

Share guest information among all your restaurants

If you run more than one venue, your guests don't know which database they live in. They book the steakhouse tonight, the bistro next week, the rooftop for a birthday next month. To them it's one brand. If each venue keeps a separate guest list, your chain acts like three strangers who happen to share a logo.

Chain-wide guest sharing unifies the CRM across all venues. A new guest who books at the Sofia flagship is visible at the Plovdiv venue the next day. Allergies, ratings, favorite tables, VIP tags — every team sees them regardless of which location takes the next booking.

This is what big operators like SevenRooms and OpenTable GuestCenter charge for. For chains, it's not a nice-to-have. It's the difference between "is this your first time with us?" and "welcome back — we saved your usual table."

Venues keep their own floor plans, staff, and schedules. What's shared is the guest — so loyalty doesn't get trapped in one address.