Automatic selection of client info for new reservations
Type the number. The rest fills in.
Taking a booking by phone shouldn't be an interrogation. Yet every time the host re-types the name, spells the email back twice, and asks again whether they're vegetarian, the team wastes seconds and the guest feels like a stranger.
Autofill matches on phone number or email as the host types into the reservation form. The instant it finds the guest in your database, the rest of the fields populate themselves — full name, email, visit count, tags (VIP, allergy, rating), private notes, preferences. The host just confirms the date, time and party size.
For walk-ins at the host stand, it's the same: type the number, see the profile appear, seat the guest with their preferences already on-screen. Allergies and flags are never missed because a rushed host forgot to ask.
Faster bookings. Cleaner data (no duplicate profiles from retyped names). A guest experience that says "we know you" from the moment the phone is answered.
Key benefits
Bookings in seconds
The host types a phone number, the rest of the form fills itself — bookings close before the next call rings.
No duplicate guest records
Matching on phone means one guest, one profile — not three "Maria P."s with different spellings.
Allergies never missed
Flags and warnings surface automatically, not only when someone remembers to ask.
Preferences ready at booking
Favorite table and seating preference show up as soon as the guest is matched.
Works for phone, walk-in, admin
Same autofill behaviour across every booking channel staff actually use.
How it works
- 01
Start a new reservation
Open the booking form as the phone rings or the walk-in arrives.
- 02
Type phone or email
As the host types, the system searches the CRM for a match.
- 03
Match found — form populates
Name, email, tags, rating, notes and preferences load into the form automatically.
- 04
Confirm the new reservation
Host adjusts date, time, party size, table — everything else is already there.
- 05
No match — new profile created
First-time guest? The record is created with whatever the host types, ready for next time.
Stop typing the same guest twice
Let the CRM fill the reservation form for every returning guest.
See it in action