User permission management
Right access for each role. Nothing more, nothing less.
A hostess doesn't need to see last quarter's revenue. A floor manager shouldn't be editing venue settings mid-service. And an admin changing a table layout shouldn't have to do it through someone else's account.
Reservation.Tools has role-based permissions built into every screen. Hostess, Manager, and Admin roles each see a different slice of the system — the hostess gets today's bookings and the floor plan, the manager adds reports and history, the admin gets configuration, users, and venue setup. You decide who is what.
This does two things. First, it limits the blast radius when someone makes a mistake — a new hostess can't accidentally delete a table or change opening hours. Second, it makes the activity log meaningful: when every action is tied to a named user with a known role, you can settle disputes, spot training gaps, and trust what the audit trail tells you.
For multi-venue operators, roles scope to specific venues too — a manager for Venue A doesn't see Venue B's data unless you grant it.
Key benefits
Hostess sees only today
No access to reports, settings, or historical data — just today's floor and the booking screen.
Manager sees operations
Reports, history, cancellations, and team activity — without configuration rights.
Admin controls setup
Venues, tables, work hours, users, integrations — all admin-only.
Scope roles by venue
Chain operators can grant a manager access to one venue without exposing the others.
Audit trail that makes sense
Every action ties back to a named user with a known role — no anonymous edits.
How it works
- 01
Create user accounts
Add each staff member with their own email and password — no shared logins.
- 02
Assign a role
Pick Hostess, Manager, or Admin — each role maps to a predefined set of permissions.
- 03
Scope to venues
For multi-venue setups, pick which venues the user can access.
- 04
User sees only what's allowed
Menus, screens, and actions that aren't permitted don't appear — not greyed out, just absent.
- 05
Revoke instantly
Someone leaves? Deactivate the account in one click. No more access.
Stop sharing logins
Give each staff member the right level of access and clean up your audit trail.
Set up roles