Worktime Exceptions & Holiday Rules

Every venue has exceptions. The regular Sunday might be 18:00 closing, but not the one before the holiday. The kitchen closes earlier on Good Friday. A private wedding books the whole floor next Saturday afternoon. If the booking system doesn't know, the form happily sells reservations that can't be honoured — and the phone rings on Monday.

Worktime Exceptions lets you override the standard weekly schedule for specific dates or date ranges. Mark a day fully closed, shift opening/closing hours, change slot capacity, or block a section — each exception layers on top of the usual shift. Every connected channel respects the override from the moment you save.

Exceptions carry a reason field so the team knows why — "Christmas", "private event", "staff training". When a guest calls asking why they can't book, the hostess sees the reason immediately.