Worktime Exceptions & Holiday Rules
One-off dates stop eating your Monday morning.
Every venue has exceptions. The regular Sunday might be 18:00 closing, but not the one before the holiday. The kitchen closes earlier on Good Friday. A private wedding books the whole floor next Saturday afternoon. If the booking system doesn't know, the form happily sells reservations that can't be honoured — and the phone rings on Monday.
Worktime Exceptions lets you override the standard weekly schedule for specific dates or date ranges. Mark a day fully closed, shift opening/closing hours, change slot capacity, or block a section — each exception layers on top of the usual shift. Every connected channel respects the override from the moment you save.
Exceptions carry a reason field so the team knows why — "Christmas", "private event", "staff training". When a guest calls asking why they can't book, the hostess sees the reason immediately.
Key benefits
Single-date overrides
Close Christmas Day, shorten hours on the 24th, extend on NYE — each date handled independently.
Reason tags
Every exception has a why. Staff see it, guests get a coherent answer on the phone.
Every channel respects it
Website form, Google, social — all block the date instantly, no stale availability leaking through.
Ranges, not just single days
Close for the week of renovation, or half-day for three days of staff training. Range-based exceptions in one rule.
Partial blocks supported
Block only one section (terrace closed for rain), or only part of the day. Granular, not all-or-nothing.
How it works
- 01
Pick the date or range
Single day or span. Tag the reason for internal clarity.
- 02
Choose what changes
Full close, shift hours, section closure, capacity drop — any combination.
- 03
Save — channels update
Website, Google, social, embedded widget all reflect the override in seconds.
- 04
Existing reservations flagged
Any booking already on that date lands in a review queue so staff can reach out.
- 05
Recurring annual dates
Mark as "repeat yearly" — Christmas rolls forward automatically next year.
Stop overbooking on holidays
One override, every channel respects it — and your Monday morning stays quiet.
Talk to us
App Store
Google Play
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